Privacy Policy (GDPR) | transfer-prague-car s.r.o.

1. Data Controller

The controller of your personal data is:

transfer-prague-car s.r.o.
Registered office: Sochařská 333/2, 170 00 Prague, Czech Republic
Company ID: 25706993
E-mail: info@pragueairportaxi.com
Phone: +420 606 079 179

This page describes what personal data we collect, for what purposes we use it and what rights you have in connection with its processing.

2. What Personal Data We Process

When booking transport:

Full name
Email address
Phone number
Pickup location and destination
Date and time of transport
Flight number (if applicable)
Number of passengers and luggage
Special requirements (child seat, oversized luggage)

When paying by card:

Payment details are processed exclusively by our payment service provider — we never see or store the card number or CVC code
The payment processor is based in the US and processing takes place under standard contractual clauses approved by the European Commission

When visiting the website:

IP address and technical information about your device (via analytical tools)
Cookies — see our Cookie Policy

3. Purposes and Legal Basis for Processing

Purpose	Legal basis	Retention period
Providing transport (contract performance)	Contract performance (Art. 6(1)(b))	Duration of contractual relationship + 1 year
Sending confirmations and communication	Contract performance (Art. 6(1)(b))	Duration of contractual relationship
Issuing tax documents	Legal obligation (Art. 6(1)(c))	10 years (per tax regulations)
Handling complaints and disputes	Legitimate interest (Art. 6(1)(f))	3 years from end of transport
Sending marketing communications	Consent (Art. 6(1)(a))	Until consent is withdrawn
Security and fraud prevention	Legitimate interest (Art. 6(1)(f))	1 year

4. Recipients of Personal Data

We share your personal data only with trusted partners who are bound by processing agreements and are obliged to protect your data:

Drivers and partner carriers – name, phone and route for the purpose of completing the transport
Payment service provider – processing online card payments (US server, protected under EU standard contractual clauses)
Email and notification service provider – sending confirmation emails and SMS notifications (EU/US server)
Cloud database – secure storage of bookings and customer data (EU infrastructure)
Mapping and geolocation services – route and distance calculation (Google Maps, address data only)
Public authorities – only where required by law (e.g. tax authority, courts)

We do not sell any personal data to third parties nor share it for marketing purposes without your explicit consent.

5. Your Rights

As a data subject you have the following rights, which you can exercise at any time by contacting the controller:

Right of access

You have the right to know what data we process about you and to obtain a copy.

Right to rectification

If your data is incorrect or incomplete, you have the right to have it corrected.

Right to erasure

Under certain conditions you have the right to request deletion of your personal data.

Right to restriction

You can request restriction of processing, for example if you contest the accuracy of the data.

Right to data portability

Data processed automatically on the basis of consent or contract will be provided to you in a machine-readable format.

Right to object

You can object at any time to processing based on legitimate interest.

You can exercise your rights by emailing info@pragueairportaxi.com. We will respond to your request within 30 days.

If you believe we are processing your data in violation of GDPR, you have the right to file a complaint with the Office for Personal Data Protection (www.uoou.cz).

6. Data Security

We implement technical and organisational measures to protect your personal data against unauthorised access, loss or misuse:

Data transfer encryption (HTTPS/TLS)
Database encryption
Data access limited to authorised personnel on a need-to-know basis
Regular security audits and system updates
Contractual data protection obligations for processors

7. Cookies

Our website uses cookies. Detailed information about which cookies we use and how you can manage them can be found in our Cookie Policy.

8. Changes to This Policy

These privacy policy may be updated from time to time. We will inform you of significant changes by email or notice on the website. The date of the last update is shown at the top of this document.

Want to exercise your rights or ask a question?

Write to us — we will respond within 30 days.

info@pragueairportaxi.com

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